And this does not apply only to a specific area, but to all sectors in which capital movement occurs. The idea here is to prevent human errors through automation and to be able to allocate labor to sectors that require a more careful look. All of these areas work in an integrated manner in an ERP system.
Do you know the difference between custom ERP and CRM? for companies
The market scenario overseas data has been undergoing changes in recent years and perhaps the most significant of these is technological updates, which means that companies that do not adopt them become increasingly outdated over time. Among the solutions that are emerging every day, we have two of the most important, which we will discuss later. Today, we will explain how we can apply customized ERP and CRM routines in a company.
What is ERP
In free translation, we can which may require several classify the term as Integrated Resource Planning ( Enterprise Resource Planning ). From its application, it works as a set of systems that work to automate and optimize the
In addition, the system will also manage the inventory of a chain of stores, if necessary. Obviously, it is necessary to correctly record the inputs and outputs of products.
What is CRM
Similar to the previous japan business directory method, it is an acronym in English, which translated means Customer Relationship Management . Thinking about a past context in which companies did not care about maintaining relationships with customers and potential customers, the demand for CRM was born. It is the idea of a tool to optimize the flow of customer service. However, in the case of social networks, for example, it is possible to centralize all inboxes in a single location, if necessary.
Advantages of use for companies
When we reflect on the mechanics of the job market, we understand that the ultimate goal of every company is revenue. But for a long time, it was just a bare sales pitch, without many creative variations. With the advancement of technology, we can see that certain solutions offer possibilities that we didn’t have before.
